Time to Goal Set with your Franchisees

Time to Goal Set with your Franchisees

It is that time of year again when it is an ideal time to set goals with your franchisees! End of financial year is the perfect time to set up plans for the next financial year for franchisees.  What do they want to make in profit?  What sales do they need to make...

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Go Local with Social Media

Go Local with Social Media

In this world of the internet and social media, it is easier than ever to connect with people all over the world, but if you are doing your social media to help with the branding and marketing of your business, then maybe global domination is what you are really...

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Always be learning.

Always be learning.

Have you heard that saying that if you are not growing, then you are dying? Well that is the case in business.  You need to be continually learning so that your business is growing, not dying. When I say this, I often have franchisees or business owners say to me,...

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Got Struggling Franchisees?

Got Struggling Franchisees?

You are not alone.  In fact, EVERY franchisor has struggling franchisees, it is just a matter of how many and what they classify as struggling. In fact, about 10% of your franchisees should be in your category of ‘struggling franchisees’ because no matter what, if you...

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The best and worst thing about a franchise

The best and worst thing about a franchise

I believe that there is one thing that is the best thing about a franchise.  That is, as a franchisee you can see what all the other franchisees are doing and you can talk to all the other franchisees. That being said, there is one thing that I think is the worst...

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Franchisors:  Who is your customer really?

Franchisors:  Who is your customer really?

This is a question I ask many franchisors because franchising is a bit of a different business model and it is easy to get confused on who you should be focussing on. The customer of a brand is usually the end user – for example, a café franchise’s end customer is the...

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Is it time for a staff audit?

Is it time for a staff audit?

We all do it as business owners…. We hold onto our staff out of convenience rather than what is great for our business. A member of your staff is not performing or on the other hand, they have outgrown their role and you have nothing else to offer them to progress. ...

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Find your Beat.

Find your Beat.

When I speak at large franchise conferences and there are more than one or two hundred people in the room, it is hard to find activities that will allow the audience to participate, rather than just listen to a presentation, but I have one activity that I love that I...

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Franchisors:  Allow franchisees to buy

Franchisors:  Allow franchisees to buy

Now before we begin, I am going to admit that I spend the majority of my time as a coach, supporting franchisees, working with franchisors to help them once they have a franchisee on board, but every now and then, for special clients, I cross over into the franchise...

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